Privacy Policy

Last updated: August 14, 2025

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This may include:

  • Contact information (name, email address, phone number)
  • Account credentials and billing information
  • WhatsApp numbers and contact lists you upload
  • Message content and campaign data
  • Technical information about your device and browser

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices and support messages
  • Respond to comments, questions, and customer service requests
  • Monitor and analyze trends and usage patterns
  • Detect, investigate, and prevent fraudulent transactions

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except:

  • With your explicit consent
  • To comply with legal obligations
  • To protect our rights and safety
  • With service providers who assist our operations (under strict confidentiality)

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

  • SSL encryption for data transmission
  • Encrypted data storage
  • Regular security audits and assessments
  • Limited access controls
  • Employee privacy training

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of your personal information
  • Data portability
  • Objection to processing
  • Restriction of processing

7. GDPR Compliance

For users in the European Union, we comply with the General Data Protection Regulation (GDPR). We process your data based on legitimate interests, contract performance, or your consent.

8. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences.

9. Third-Party Services

Our service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties.

10. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Email: privacy@zaprius.com
Address: 123 Business Ave, Suite 100, New York, NY 10001, USA
Phone: +1 (555) 987-6543